Limited Warranty


This LIMITED WARRANTY from TEXENERGY Pte Ltd ("TEXENERGY") warrants to the original consumer purchaser that this TEXENERGY product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period. The foregoing provisions state TEXENERGY entire liability, and your exclusive remedy, for any breach of warranty, express or implied. TEXENERGY will not assume, nor authorize any person to assume for it, any other liability in connection with the sales of TEXENERGY products.


The warranty period for all TEXENERGY products and components is two (2) years from the date of original purchase by the original consumer.

A sales receipt from the original consumer purchase, or other reasonable documentary proof, is required to establish the start of the warranty period. If you completed the online TEXENERGY Warranty Registration Form within thirty (30) days after purchasing your product, that registration can also establish the start date of the warranty period (but warranty coverage is not conditioned upon such registration).

EXCLUSIONS AND LIMITATIONS. This Limited Warranty applies only to hardware products manufactured by or for TEXENERGY that can be identified by the "TEXENERGY" trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-TEXENERGY products, even if packaged or sold with TEXENERGY products.

REMEDY. TEXENERGY will, at its option, (1) repair the product at no charge, using new or refurbished replacement parts, or (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product. A replacement product/part assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property, and the replaced item becomes TEXENERGY’s property. LIMITED TO ORIGINAL CONSUMER BUYER This warranty is not transferable to any subsequent owner of a TEXENERGY product.

his warranty does not apply to: (i) to damage caused by accident, abuse, misuse, misapplication, or non-TEXENERGY products; (ii) to damage caused by service performed by anyone other than TEXENERGY; (iii) to a product or a part that has been modified without the written permission of TEXENERGY; (iv) to a product where any TEXENERGY serial number has been removed or defaced, or (v) to any product purchased through an online auction house.

This warranty and remedies set forth above are exclusive and in lieu of all other warranties, remedies, and conditions, whether oral or written, express or implied. TEXENERGY specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If TEXENERGY cannot lawfully disclaim implied warranties under this limited warranty, all such warranties, including warranties of merchantability and fitness for a particular purpose are limited in duration to the duration of this warranty. No TEXENERGY reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. In no event will TEXENERGY be liable for any direct, special, consequential, or incidental damages arising from any use or malfunction of any TEXENERGY product, or from any breach of warranty, including damage to other devices. In no event will TEXENERGY's liability for any claim, whether in contract, warranty, tort (including negligence and strict liability), or under any other theory of liability, exceed the amount paid by you for the TEXENERGY product.

OBTAINING WARRANTY SERVICE. To obtain warranty service, you must contact our customer service team via telephone at +65 6272 1151, or online via our contact form. You must properly package the product, including proof of your purchase date with the product. You must then send the product by mail or courier, with shipping costs paid by you, to TEXENERGY Pte Ltd at 102F Pasir Panjang Road #07-07 Citilink Warehouse Complex Singapore 118530. We will process your return and send your repaired or replacement product to you at our expense for product being shipped to locations in Singapore. For product purchased or being shipped outside of Singapore, please contact the local distributor from whom you purchased the product, or contact us to obtain further distributor information.